Bluetooth connection

Question

Ha stasjonær pc

Buetooth har blitt slått av/virker ikke etter windowsoppdatering., og har mistet kontakt med Bluetooth tastatur/mus og airpods....

Det er fortsatt registrert under devices men ikke" connected".

Answer 1

Greetings!

This is Tin, I'll do my best to help. Sorry to hear that you're experiencing bluetooth issue. Let me help you with that.

May I know when did the issue start? Is there any changes made before you got this issue?

Please send the make and model of your device. (Please press Windows key + R and type msinfo32 and hit enter, look for system model)

Please check and follow the steps below:

1. Please shutdown your computer and wait for at least 5 minutes before turning it on. Sometimes computer just needs to be restarted.
2. Please run the Troubleshooter, click Start menu type troubleshooter and hit enter. Please look for Bluetooth and run it.
3. Please press Windows key + X and choose device manager. Look for the Bluetooth option and uninstall drivers then restart your computer. Try to reconnect your devices and check if the issue persists.

Please let me know how it goes.

Thanks,

Tin