Hi, I'm Bernard, a fellow Windows user. I'm happy to help!
This issue occurs when there is a miscalibration or corrupted system files with the Windows Update. To sort out the problem, kindly follow the steps below:
Method 1. Run Windows Update troubleshooter:
Press the Windows key + R, then type in:
msdt.exe /id WindowsUpdateDiagnostic
Hit OK and follow the prompts to run the troubleshooter.
Method 2. Reset Windows update components:
Open Terminal (Admin) or Windows PowerShell(Admin) (Press Windows key + X then click Terminal(Admin))
Copy each line of command, then press enter (one line at a time)
net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"
rmdir %systemroot%\SoftwareDistribution /S /Q
rmdir %systemroot%\system32\catroot2 /S /Q
regsvr32.exe /s atl.dll
regsvr32.exe /s urlmon.dll
regsvr32.exe /s mshtml.dll
netsh winsock reset
netsh winsock reset proxy
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc
-Once done, restart the device and check.
Note: If the issue persists, a system repair may be necessary for the affected device.