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Cannot access \users\user\recent folder in a cloned drive

AE69 0 Reputation points
2025-09-26T09:25:18.68+00:00

The SSD in my laptop has failed, and does not allow me to start Windows 11 from it. So this is what I have done:

  1. In order to recover the data from the SSD, I used HDDSuperClone to clone the SSD to a USB drive as an ISO image.
  2. I have connected the USB drive to my PC running Windows 10, mounted the ISO image as a virtual disk (F:).
  3. I'm able to see some of the contents of my crashed SSD and copy the files from F:
  4. I have taken ownership of the folder F:\users\user\My Documents
  5. Trying to open the folder F:\Users\user\My Documents via Windows Explorer displays the dialog "F:\users\user\My Documents is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If <network>. If the location still can't be found, it might have been moved or deleted."
  6. Through PowerShell, I can change directory (cd) to F:\users\user\My Documents, trying to list the directory via dir throws the error: dir : Could not find a part of the path 'F:\users\user\My Documents'. at line: 1 char: 1 +CategoryInfo : ReadError: (F:\users\user\My Documents:String)[Get-ChildItem], DirectoryNotFoundException +FullyQualifiedErrorId: DirIOError, Microsoft.PowerShell.Commands.GetChildItemCommand

How should I access the folder F:\users\user\My Documents or other folders which give the same error?

Windows for home | Windows 10 | Recovery and backup
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  1. Palcouk 2,921 Reputation points
    2025-09-26T16:02:32.9766667+00:00

    I would have simply used a usb external case with that ssd to then take ownership and copy data

    PS If you had no data backups your are bound to lose data at some stage :(

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  2. Craig Long 18,140 Reputation points
    2025-09-26T14:52:23.0633333+00:00

    You don't want to keep your documents in the ISO file. When you mount the ISO file, can't you make a copy of your documents to another location?

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