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System freeze

Anthony zanolla 0 Reputation points
2025-09-27T12:45:51.31+00:00

Machine experiencing complete freeze...all streaming data/quotes/video stops, keyboard and mouse unresponsive. Not a heat issue fans running normal low load speed. has happened 3x so far. Newer build 2 mos old. How can I identify the root cause?

Windows for home | Windows 11 | Performance and system failures
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  1. Sumit D - IA 170.7K Reputation points Independent Advisor
    2025-09-27T15:36:40.4266667+00:00

    Hi Anthony,

    I'm Sumit, here to assist with your question.

    Apologies for any inconvenience - I'm happy to help you today.

    I will find the cause for you.

    To better understand the issue, Please see the article below on how to share System logs.

    http://www.yourwindowsguide.com/2017/12/how-to-share-event-logs-in-case-of.html

    Content on the above blog is written by a Windows MVP so it is safe. However, do watch out for the ads.

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