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Error code: AADSTS5000225

JOSE VALLEJO 0 Reputation points
2025-09-27T17:20:06.47+00:00

I Donn't have access to login to Azure. I opened an account months ago and now I am lockdown out.

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  1. Andreas Baumgarten 132.1K Reputation points MVP Volunteer Moderator
    2025-09-27T17:46:18.7233333+00:00

    Hi @JOSE VALLEJO ,

    if you get the error message "AADSTS5000225: This tenant has been blocked due to inactivity." please take a look here:

    Tenant inaccessible due to inactivity

    Administrators can request a tenant to be reactivated within 20 days of the tenant entering an inactive state. Tenants that remain in this state for longer than 20 days are deleted.

    If you need to reactivate your tenant:

    • The tenant administrator can reach out to Microsoft, see the global support phone numbers.
    • Refrain from submitting another assistance request while your existing case is in process and until you receive a response with a decision on this case.

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards

    Andreas Baumgarten

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