MS Outlook never worked

Question

Twice, over the years, I have signed up for an Outlook account. Each time, I tried to use it for the very first time less that five minutes after I set it up. The response was that 'Microsoft detected a mass mail from this account and we think you are sending spam'. This is absolutely crazy. I have NEVER sent any mass emails from any domain, much less spam. How can I remedy this?

Answer 1

Hi, I'm Julian. To fix this, you'll need to verify your identity and secure the account. Please try the following steps:

• Sign in and go through the Microsoft Account Recovery and security verification. Click here https://account.live.com/acsr.
• Check this link for guidance on how to restore access https://support.microsoft.com/en-us/office/unblock-my-outlook-com-account-f4ad2701-d166-4d8b-8a6a-9af2a1f8a4c4.

If you continue to get blocked immediately, it may help to try signing in from a different device or network.

Have you tried completing the security verification steps when Outlook showed that message, or were you unable to get past it at all?