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Black screen issue

[ят] ядcıлgтєсн 0 Reputation points
2025-09-28T03:47:44.0266667+00:00

So today I just foundout, my laptop is now giving me a black screen again, in which I think I had this same issue before awhile ago, but this is what is happening, I have it fully charged and I unplugged it but once I press the power button, it takes a second to power on before giving me a black screen and nothing happens, The light does come on but nothing happens I tried resetting the graphic cards but that also didn't do anything and I tried to listen for the fan Since this would run once it was powering on but I heard nothing but... This also happened when it was still working alright. One day, I happen to let the laptop to reach to 0%, so, I plugged the charger letting it recharge for abit and once I turned it back on, it gave me the 502 error of the CMOS battery, in which at the time makes me think that can be a issue but I ain't sure, if the battery for whole device is very bad or, if its the CMOS battery that needs to be replaced or... I don't think could be a issue since the laptop ran fine when I did update it, to where the SSD storage would randomly get corrupted from update KB5063 I think? but yeah, I am usually concerned from what issues I possibly think, I do not know if any that I listed are the issue but I do need some possible answers or so, that doesn't really involves my storage but usually if my laptop is starting to fail I do have a device that will be able to read the SSD if I have to take it out so I dont lose all of my data, since having all the data I have would likely be time consuming if I were to lose it and hopefully this isnt the case.

Windows for home | Windows 11 | Display and graphics
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  1. DaveM121 891.1K Reputation points Independent Advisor
    2025-09-28T06:05:56.8933333+00:00

    1

    Remove the power cable from your laptop.

    Press and hold the power button on the case of your laptop for 30 seconds.

    Wait 30 minutes

    Reconnect the power cable and start your laptop, is there an image on the screen and does it boot into Windows?

    2

    If there is still no image on the screen, connect an external screen or TV to each avaialble video output port on the laptop to test if there is an image on that screen.

    Was this answer helpful?


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