Upgrading to Windows 11 Failing?

Question

I have been trying repeatedly to upgrade my computer to Windows 11 before the deadline and nothing is working.

So far I've tried:

• clearing the update cache
• running scans/troubleshooter -- doesn't show any issues here
• updated drivers for processor, graphics and BIOS
• changing various settings that I've seen suggested as possible fixes
• installing update via settings, the Windows 11 Installation Assistant, and ISO
• The only error message I've received was after the ISO install and it was "0xC1900101 - 0x20017: Installation failed in the SAFE_OS phase with an error during BOOT operation"

I definitely have enough storage, everything seems to suggest that my computer SHOULD be compatible, but I have no idea what else to try from here and I don't know what I'm going to do if I can't get this to work.

Answer 1

Kindly check here:

setuperr.log and setupact.log

C:$WINDOWS.~BT\Sources\Panther\

Open them with Notepad.

Answer 2

Hi Thomas,

Please share your Farbar scan logs for analysis.

• Download Farbar Recovery Scan Tool 64-bit FRST64.exe
• If the OS language is not English, rename FRST64.exe to FRST64English.exe.
• Run the program. Don't check or uncheck any options. Click "Scan".
• Add the two logs, FRST.txt and Addition.txt, to a zip archive.
• Share the zip file on OneDrive or GoFile.io, and post the link here.

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Note: If Microsoft Edge or Chrome mislabels the Farbar Scanner executable as PUA/malware, choose to keep it by tapping … in the bottom bar, choosing Keep, and then choosing Keep anyway in the dialog that appears. See this screenshot. It's a safe tool used in most antimalware forums.

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Answer 3

Please backup the registry using Acelogix Regbak.

Once done, post back so that I can share a fixlist to remove outdated drivers.