Dvive has been reset

Usman Khan 1 Reputation point

My Device has been reset and microsoft authticator app too got deleted . I have installed it again but when I try to log in it says authenticate. From where and how I can authenticate once the device is reset already.
Please help me

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Travelor 76 Reputation points


    Below are some articles that may help shed some light on possible solutions. There is a procedure to remove a device from Authenticator as seen below. A worst case scenario is a request to the 365 Admin, if that is not yourself, and they have the capability of resetting the 2-Step Authentication for your account. I have included below the documentation for a 365 Admin and/or Azure Admin.

    Hopefully these will lead to the solution you seek.

    "Make me one with everything" Robin Williams, Centennial Man


    Edit: Added Document for Device administration:





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