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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 36%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGV%3C/text%3E%3C/svg%3E)
I have a personal One Drive and I send it to a client, but when they enter email and go to next step they get this error:
Something went wrong
We're sorry, sign-in isn't working right now. But we're on it! Please try again later.
If this problem persists, contact your support team and include these technical details:
Correlation ID: 6b78cba1-d033-a000-384c-217cc1ee895f
Date and Time: 10/2/2025 7:35:53 AM
URL: https://onedrive.live.com/
Issue Type: Unknown issue.
This error is on a MAC as well as a MS PC..
A Microsoft file hosting and synchronization service.
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Hi Gene,
This error is typically with signing error. Have you tried accessing your OneDrive to different browser or incognito mode? Also try to clear the cache of your browser before signing in again.