Unable to remove domain ownership protection due to an error

Question

Hello,
I'm trying to remove the ownership protection from my domain in order to move to another registrar but I keep getting the error:
"There was an error processing your request. Please try again. If the error continues contact support at 18006427676."
Unfortunately, I have no support plan, any idea what can I do? thanks.

Answer 1

Hello @Avigal Cohen !

Hope you are having a Great Day!

Thanks for asking question!

How long has it been since you purchased the domain?

You can't transfer your domain if it's within 60 days of registration or a previous transfer, if a 60-day lock was applied after updating domain contact information, or if your domain has Ownership Protection.

It sounds as if you recently purchased your domain. If it's been less than 60 days, there is a hard lock in place to help prevent fraud and abuse of domain ownership. At this time, there is not a way to expedite this situation.

Please let me know if you have any further questions or concerns regarding this matter and we would be happy to address them. We appreciate your understanding of this matter.

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