why can't my computer enroll for extended security until October 2025?

Question

HI, Everytime I try to enroll to Extended Security Update there is a message that says cannot do it for now. I have been trying like for a month and there is the same message cannot enroll for the moment. This is important for me because I don't have the money to buy not even a refurbish computer so I would like to keep mine until next year which maybe have the money to buy one windows 11 OS.

Thanks, for any help with this matter.

Answer 1

Hello, thank you for reaching out to Microsoft Q&A.

Could you please share a full screenshot of the error message you see when enrolling in ESU for our reference?

Also, type "Winver" in the search bar on the taskbar and press Enter.

Post a screenshot of the resulting dialog box.

Meanwhile, ensure you have installed all the latest updates for your Windows 10 PC.

Go to Start > Settings > Update & Security > Windows updates > Check for Updates.

Let me know how it goes.