Hello!
Shortcuts also don't work?
- Try Windows + R again > Type msconfig > Services > Enable Task > Apply > OK.
- Or CTRL + SHIFT + ESC > Run a new task > Type msconfig > Services > Enable Task > Apply > OK.
If you can't run shortcuts, see the method below: NOTE: This is an advanced procedure and requires some technical knowledge. If you do not have experience with this procedure, talk to a Technical Professional.
01- Create Installation Media
- To create an Installation Media, you will need the following items:
- A Flash Drive of 8GB or more.
- Another computer with internet access.
ATTENTION: Back up the files on your Flash Drive to a safe location, as the Flash Drive will be formatted.
- Download the Media Creation Tools from the link below.
Windows 11 https://www.microsoft.com/en-us/software-download/windows11?msockid=3590798658a5614e31406dbf59bb60ff
Windows 10 https://www.microsoft.com/en-us/software-download/windows10?msockid=3590798658a5614e31406dbf59bb60ff
- Open Media Creation Tools > In the Permission Window, select "Yes".
- Accept the Terms > In the next window, check the option "Create installation media (USB Flash Drive, DVD, or ISO file) for another PC" > Continue.
- In "Choose how the media will be used", select the option "USB Flash Drive" > Select the Flash Drive > Continue > Wait for the installation media to be created.
02- Connecting Media
After creating the Installation Media, let's move on to the next step.
- Connect the Installation Media to the PC that is not working properly.
- Access your PC's BIOS and see if the boot order is correct.
- When turning on the PC, press the F2 keys without stopping until you access the BIOS. Also try the DELETE/DEL, F10, F8, ESC or F4 keys.
- Enter advanced mode (F7 key) > Go to the Boot > Boot Order option > Place the "UEFI: <Installation Media Brand>" option first.
- If you have doubts about which device, you should put First (#1), take pictures of the Boot tab and attach them to this topic.
- Save and exit (F10 key).
03- Enabling Services
- When the Windows Setup screen appears, click Next > Repair This PC > Troubleshooting > Command Prompt.
- Type the command below, exactly as I typed it:
regedit
- In the Registry, select the key “HKEY_LOCAL_MACHINE” > In the Options Bar, click File > Load Hive > Go to the path “C:\windows\system32\config” > Select the SYSTEM file > Click Open.
- Name the hive “zsystem” when a window appears asking for the key name > Expand the HKEY_LOCAL_MACHINE key > zsystem > ControlSet001 > Services.
- In the Services key, you need to manually enable the Windows services. See the list below of services that should be enabled.
WARNING: be careful with the names and don't reactivate services that are not indicated. Any mistake can cause major problems in the system.
04- How to Enable
- Select the service on the Left Side > On the Right Side, double-click on START > Enter the number 2 or 3 depending on the service.
- When finished, exit the Registry Editor by clicking on the X in the upper right corner > Close the Command Prompt.
- The Recovery page will be displayed, click on “Turn Off PC” > Remove the Installation Media (Flash Drive) > Turn on the PC again.