regarding subscription refund

Question

Hi there, I’d like to cancel my subscription and kindly request a refund of $179, as I didn’t realize I had been charged.

Answer 1

Hi, thank you for reaching out to the Microsoft Q&A forum. I’m happy to help.

To cancel your subscription, please refer to the link below for step-by-step instructions. You can also check your refund eligibility through the same link:

https://support.microsoft.com/office/cancel-a-microsoft-365-subscription-46e2634c-c64b-4c65-94b9-2cc9c960e91b

If it doesn’t work or you need further assistance, for your security and privacy, I recommend contacting Microsoft Billing Support directly, as this request involves personal or sensitive information that should not be shared in a public forum.

Click this link: https://support.microsoft.com/contactus/

Sign in to your Microsoft account.

Select Microsoft 365 > Click 'Get home support'.

Type "Chat with an agent" from the text field and press Enter.

Click "Contact support" at the bottom.

Select the product you need help with.

Follow the prompts to connect with a live agent.