Extended Security Updates Link Does Not Work

Question

Trying to sign up for extended security updates, but when I click then Enroll Now link it opens a blank window that sticks around for a few seconds and disappears, as pictured below

Answer 1

Hello, thank you for reaching out to Microsoft Q&A.

First, try restarting your computer and re-enrolling in the ESU program. If that doesn’t work, try switching your internet connection from Ethernet to a wireless network to see if that resolves the issue.

Additionally, you can run the Windows Update troubleshooter and the System File Checker utility to scan for and resolve any issues.

• To run the troubleshooter - Go to Start > Settings > Update & Security > Troubleshoot > Other troubleshooters > Windows update > Click Run.

Once completed, restart your computer and enroll in the ESU.

• To run the System File Checker Utility scan, open a CMD (ADMIN) window and run these commands one by one:-

Dism /Online /Cleanup-Image /RestoreHealth

sfc /scannow

Once finished, restart your computer and enroll in the ESU.

Let me know if you still need more help.