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computer shuts down

Ron Flatt 0 Reputation points
2025-10-06T16:59:24.19+00:00

computer shuts down while in use. windows 11 25H2 Dell 3671

Windows for home | Windows 11 | Performance and system failures
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  1. David-M 115.3K Reputation points Independent Advisor
    2025-10-06T17:33:59.7+00:00

    Hi. I'm David, and I'm happy to help you.


    This behavior can occur for several reasons. It is necessary to investigate.


    Please do the following:

    Export and share the log as instructed in the article below:

    https://www.yourwindowsguide.com/2017/12/how-to-share-event-logs-in-case-of.html

    For your case, the "System" logs is enough

    Post the link to the file here so I can have a look.


    I await your reply.


    Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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