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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 28.000000000000004%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E7%3C/text%3E%3C/svg%3E)
So I tried to open my first Lab today (https://learn.microsoft.com/en-us/learn/modules/get-introduced-finance-operations-apps/11-exercise-navigate-dynamics-365) and it entered a loop of trying to load the lab, failing and then trying to reopen it. I'm now currently suspended from lab access, I've tried the Appeal and nothing changes when I spin the image the right way up, I'm still suspended. I've tried using Edge, Firefox and Vivaldi all updated to their newest versions and running the correct setting. What do I try next.
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Answer accepted by question author
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Microsoft Certification Program is supported on their own forums. I'd try asking for help with course issues in dedicated forums here. (Participate\Ask A Question)
Courses and Course Content/Course Content Issue
--please don't forget to upvote and Accept as answer if the reply is helpful--
Thanks, I guess I'll go try over there and see if someone can help.