Error message CLR20r3

Question

Getting this 2 errors during a 3rd party software intsallation.

Error 1
Problem signature:
Problem Event Name:
Problem Signature 01: ConnectionStringEncryptor.exe
Problem Signature 02: 13.0.11.0
Problem Signature 03: 55658de3
Problem Signature 04: ConnectionStringEncryptor
Problem Signature 05: 13.0.11.0
Problem Signature 06: 55658de3
Problem Signature 07: 1
Problem Signature 08: 3e
Problem Signature 09: System.IO.FileNotFoundException
OS Version: 6.3.9600.2.0.0.16.79
Locale ID: 1033
Additional Information 1: d747
Additional Information 2: d74718f8e719549c291506b702885603
Additional Information 3: bbab
Additional Information 4: bbab8b9ede460c45edf6ab9c8e9420d5

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Error 2
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: ProtectSecurityInfo.exe
Problem Signature 02: 13.0.11.0
Problem Signature 03: 55658de9
Problem Signature 04: ProtectSecurityInfo
Problem Signature 05: 13.0.11.0
Problem Signature 06: 55658de9
Problem Signature 07: 1
Problem Signature 08: 37
Problem Signature 09: System.IO.FileNotFoundException
OS Version: 6.3.9600.2.0.0.16.79
Locale ID: 1033
Additional Information 1: d747
Additional Information 2: d74718f8e719549c291506b702885603
Additional Information 3: bbab
Additional Information 4: bbab8b9ede460c45edf6ab9c8e9420d5

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Answer 1

The 3rd party vendor will be your best resource to troubleshoot the installation.

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Answer 2

I have brought this to the 3rd party vendor's attention but they said never come across such errors before.

Answer 3

Regardless they will be the best resource to troubleshoot. We haven't any idea what code is behind the EXE or how it should work. The vendor's code has an unhandled exception.
https://learn.microsoft.com/en-us/dotnet/api/system.io.filenotfoundexception?view=net-5.0

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Answer 4

Hello,

I would like to suggest you to check below Troubleshooting steps for this third party application.

1. Please disable Antivirus of Firewall install in this Server, which may blocking to run this application.
2. Please run from cmd with elevated privilege to repair any Windows error. sfc /scannow DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth
3. Please try to repair this application from Control Panel - > Programs and Features.
4. Cleanup folder C:\Windows\Temp and C:\WinNT\Temp

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