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AADSTS5000225

Shah Reza 0 Reputation points
2025-10-09T17:13:18.8833333+00:00

I can't login to Azure portal due to below issue. How do I unblock/ restart again?

Error code: AADSTS5000225

Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: d030aac1-614e-4040-9190-782dd5a71500 Correlation ID: fb4c9eb7-3a42-4ded-a8ed-f1e136cbbc40 Timestamp: 2025-10-09 17:08:17Z

Azure | Azure Training
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  1. Divyesh Govaerdhanan 11,065 Reputation points MVP Volunteer Moderator
    2025-11-16T23:50:06.6633333+00:00

    Hi Shah Reza,

    Welcome to Microsoft Q&A,

    If your subscription/tenant has been blocked due to inactivity for a long time, there’s only a short window of ~ 20 days where Microsoft Support can still restore it. After that, it may be permanently deleted.

    Suppose you don’t have any important resources, or you have passed the 20 days after the inactivity in the old subscription/tenant. In that case, the easiest option is usually to create a new Azure subscription (or new tenant if needed) and continue using Azure there.

    Please Upvote and accept the answer if it helps!!

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