Hi, good day!
- When was the last time it worked properly?
- Have you made any changes to your computer recently?
Please try the following methods below.
- Please try to scan your computer for any virus or malware.
Please try to scan your system using Microsoft Safety Scanner or the free edition of Malwarebytes.
https://www.malwarebytes.com/mwb-download/
Microsoft Safety Scanner
- Please try to check your startup folders
Press Windows key+R to open Run then type:
shell:startup
Hit Enter. If you see any text file (like .txt, .cmd, .bat, or .vbs) listed there, delete it or move it elsewhere.
- Open Task Manager
Select Startup apps
Look for any strange entries or text editors (e.g., Notepad, WordPad).
Right click it then select Disable
I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.
Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.