false filling

Nagmani Sharma 40

From last 3 months I am getting false billing, None is helping me.

Siva shunmugam Nadessin 10,895 Reputation points Microsoft External Staff Moderator

2025-10-10T11:05:45.96+00:00
Hello Nagmani Sharma,

please provide below information such as:

What specific charges are appearing incorrectly?

Have you checked the usage details to see a breakdown of costs?

Also provide provide subscription details which we asked in the private messages?

Answer accepted by question author

Siva shunmugam Nadessin 10,895 Microsoft External Staff Moderator

Hello Nagmani Sharma Can you check out the resource and usage in billing by selecting Cost Management + Billing

User's image

Select Cost Analysis User's image

Check on the report and if it still deviates share us the resource usage details in private chat for us to investigate further.

Siva shunmugam Nadessin 10,895 Reputation points Microsoft External Staff Moderator

2025-10-15T16:02:49.9266667+00:00

Hello Nagmani Sharma,

For queries related to billing create a service request they will contact you via email or call to resolve it. below are the steps.

1. Click the below click for Help + Support -> Create a Support Request

https://portal.azure.com/?#blade/Microsoft_Azure_Support/HelpAndSupportBlade

Type billing.

In Contact Support, create support request

Fill in Problem description.

Click Next button in Recommended Solution

In Additional details add your problem description and in File Upload containing the detailed screenshot of the error you are facing.

In Preference contact method select either Email or Phone.

Click Review+Create and click Create button

Your support ticket will be created and a mail will be sent.

You can track the support ticket in Azure portal using Help + Support, Recent Support tickets

Let me know if you have further questions we would be happy to help you!!

0 additional answers

Your answer