printer issue in windows server

Question

We are using RDC for windows server 2025, but none of our printer is pulling from the network even when we have the port open before connecting with RDC. We check the firewall and seems everyhting looks fine. Please advise

Answer 1

Hello Mike,

Printer redirection in RDC relies on several key components beyond open ports and firewall settings. Here are a few steps to help resolve the issue:

1. Verify RDC Client Settings On the client device, open the Remote Desktop Connection app and go to Show Options > Local Resources. Ensure Printers is checked under “Local devices and resources.”
2. Confirm Group Policy Settings On the server, open Group Policy Editor and navigate to: Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Printer Redirection Ensure Do not allow client printer redirection is set to Disabled Ensure Redirect only the default client printer is set appropriately for your environment
   1. Check Print Spooler Service Confirm that the Print Spooler service is running on both the server and client machines.
   2. Review Event Logs Check Event Viewer > Applications and Services Logs > Microsoft > Windows > TerminalServices-Printers for any redirection errors.

If the issue persists, please let us know the RDC client version and printer models involved so we can provide more targeted support.

If this guidance proves helpful, feel free to click “Accept Answer” so we know we’re heading in the right direction 😊. And of course, I’m here if you need further clarification or support. T&B, Domic