Thanks. Attached is a screenshot from both computers, my existing win 10 and new win 11.
Trouble activating Win 11
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 65%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
Neville Marr
0
Reputation points
I have a working and licenced/activated win 10 computer that does not meet win 11 specs. I have purchased a new computer for win 11. I have successfully installed win 11 on the new computer. I cannot activate. Clicking on Troubleshoot, I then click "I recently changed hardware ...". That returns a screen that says "we can't find any devices linked to your microsoft account ..." When I log in to my microsoft account I can "see" my win 10 and win 11 computers. The "troubleshoot" error code is 0x803FA067. My win 10 computer was purchased back in 2013. At the time I purchased a retail version of Win 8 and installed. Over time I've followed the upgrade path without problem. I have also tried activating win 11 with my win 8 product key and get error 0x80041014. All versions are win pro. A solution will be greatly appreciated. Thank you.
Windows for home | Windows 11 | Licensing and activation
3 answers
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Neville Marr 0 Reputation points
2025-10-14T21:48:50.7166667+00:00 -
Neville Marr 0 Reputation points
2025-10-15T06:48:58.3+00:00 I have noticed slmgr /dlv has provided a error code different to the Win 11 Activation error code. The code above is 0xC004F034. Researching this code suggests the problem is rooted in the original version on my win 10 pc was win 8 (pro). One source suggested running slui.exe 4 and activating by phone ... nothing returned which implies I have a digital licence.
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Neville Marr 0 Reputation points
2025-10-13T22:43:27.6666667+00:00 All versions (8, 10, 11) are win pro ... is that what you meant by "edition"?
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Airbus A350 7,380 Reputation points Volunteer Moderator2025-10-14T16:42:25.7666667+00:00 Hello,
By edition, I meant the version of Windows you installed (Home, Pro, Pro for Workstations, etc.)
If you type
slmgr /dlvin a Command Prompt window as admin, what does it output? Could you take a screenshot?Hope to hear back from you.
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Airbus A350 7,380 Reputation points Volunteer Moderator
2025-10-13T22:37:41.4266667+00:00 Hello,
You aren't able to use Windows 7, 8, or 8.1 product keys to activate Windows 11 anymore, hence the error code you're getting.
Could you tell me the edition of Windows you're running? The troubleshooter can sometimes run into errors when the edition of Windows installed does not match the edition of Windows on the digital license.
Hope to hear back from you.