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Dale Mulholland 0 Reputation points
2025-10-14T07:05:57.1+00:00

I am trying to enroll for extended use of windows 10 without success. I need assistance please.

Windows for business | Windows 365 Business
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  1. Kapil Arya 37,826 Reputation points Volunteer Moderator
    2025-10-17T11:06:01.3466667+00:00

    Can you pls share us what is the exact error you're getting? We can help!

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  2. Tracy Le 9,280 Reputation points Independent Advisor
    2025-10-14T07:40:23.8366667+00:00

    Hello,
    I understand you're experiencing issues while trying to enroll for the extended use of Windows 10, and I'm happy to help you get this resolved. 😊

    Here’s a step-by-step guide to assist you with the enrollment process:

    Verify Eligibility:

    Ensure your system is running Windows 10 Pro or Enterprise, version 22H2, which is the final supported version. You can check this by going to:

    Settings > System > About > Windows Specifications

    Sign in with a Microsoft Account:

    Confirm you're signed in with a Microsoft or organizational account that has the proper licensing (such as an active Software Assurance or a valid ESU license if applicable).

    Access Extended Security Updates (ESU):

    If you're using Volume Licensing, confirm that you’ve purchased the Extended Security Updates (ESU) from the Volume Licensing Service Center (VLSC).

    If you’re a cloud customer, ESU might be included as part of your Azure subscription (check with your Microsoft account team).

    Install the ESU Preparation Package:

    For Windows 10, ESUs generally don’t require a separate prep package, but it’s good practice to ensure your system is fully updated via Windows Update or WSUS.

    Activate ESU Keys (if applicable):

    If you received a MAK key for ESU:

    Open Command Prompt as Administrator

    Run: slmgr /ipk <your-ESU-key>

    Then: slmgr /ato to activate it

    Restart and Verify:

    After activation, restart your system and verify the update status. You should begin receiving ESU updates via your normal update channel.

    If any of the above steps don’t align with your scenario, feel free to share a bit more detail (such as error messages, screenshots, or your license type), and I’ll be glad to dig deeper with you.

    If this solution helps, please hit the “Accept Answer” button so we can close this request – and to let others know it worked for you! 😊

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