Unable to print to windows 2016 shared printer from all windows 7 computers

Johnny Broe 226 Reputation points
2021-09-20T08:11:08.327+00:00

After Windows updates of the servers this weekend we are unable to print to a shared Windows 2016 printer from all Windows 7 computers.

We are able to print from Windows 10 Computers and if we instead print directly to the printers IP address we are able to print from Windows 7 Computers.

When we check the shared printer installation on Windows 7 computers we can see the driver is blank

A hint would be nice

Regards

John B

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Windows Server Management
Windows Server Management
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Limitless Technology 39,466 Reputation points
    2021-09-20T14:01:54.553+00:00

    Hi @Johnny Broe

    This is a known issue and is reported by all users. Removing the KB5005613 update from the PC might sort the issue.
    Here is the thread discussing the same issue
    https://learn.microsoft.com/en-us/answers/questions/517533/pint-server-and-print-nightmare-update.html?page=2&pageSize=10&sort=oldest

    I suppose a patch might be released sooner.

    Hope this answers all your queries, if not please do repost back.
    If an Answer is helpful, please click "Accept Answer" and upvote it : )


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