Hello,
Can you please type cmd in the search on the taskbar and hit enter to launch command prompt, then run the following command:
slmgr /dlv
Then share a screenshot please. Thanks!
windows 11 activation problems
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Aj Vonvain
0
Reputation points
I just bought this pc today, and in the bottom right corner it says to activate windows. when I try to it fails, and says the passkey was used on a different device.
Windows for home | Windows 11 | Licensing and activation
2 answers
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EmilyS726 240.6K Reputation points Independent Advisor2025-10-15T20:35:14.08+00:00 -
Aj Vonvain 0 Reputation points
2025-10-16T08:42:51.8533333+00:00 Thank you for your answers, but I have figured it out. It was because I used some of the same information on my gf PC and when I finally got mine it was like but isn't this you
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EmilyS726 240.6K Reputation points Independent Advisor
2025-10-16T12:09:35.6566667+00:00 Good. I am glad you sorted it.
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