A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Stuck in mfa loop
Hello Microsoft Support, I am currently stuck in a multi-factor authentication (MFA) loop. Every time I try to sign in, the system asks me for a verification code from the Microsoft Authenticator app, but I can’t access the app because I’m not able to log in. I have already tried using my recovery codes, password, and email verification, but it still keeps asking for the Authenticator app code. The account that im getting issue is personal account. Can you please help me reset or remove MFA from my account so I can log back in? I can provide proof of ownership, including my purchase details such as Minecraft, linked to the same account. Thank you.