Hiw do i add my work email to microsoft authenticator when im suck in a loop?

Sophia Newton 1 Reputation point
2021-09-20T12:13:36.377+00:00

I recently got a new phone and I need to login to my outlook email, but it won't let me because I need to approve the sign in on the authenticator app. But when I try to add the email to the authenticator app, it says it needs to be approve. So I'm suck in a loop

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Dave Patrick 426.4K Reputation points MVP
    2021-09-20T14:47:17.533+00:00

    Make sure the account does not already exist in the app before doing the restore.
    https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

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