Hiw do i add my work email to microsoft authenticator when im suck in a loop?

Sophia Newton 1 Reputation point

I recently got a new phone and I need to login to my outlook email, but it won't let me because I need to approve the sign in on the authenticator app. But when I try to add the email to the authenticator app, it says it needs to be approve. So I'm suck in a loop

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Dave Patrick 426.4K Reputation points MVP

    Make sure the account does not already exist in the app before doing the restore.

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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