Window updates

Question

How come when I downloaded an update. My laptop crashed can’t do anything

Answer 1

Try to boot into the Safe mode. Now you uninstall that update:

Go to Settings → Windows Update → Update History → Uninstall updates

Remove the most recent update.

If you have enabled System Restore earlier, then enter the Recovery mode by force restart the device 3–5 times to trigger recovery. :

Go to Troubleshoot → Advanced Options → System Restore

Use another PC to create a Windows 11 installation USB via Media creation tool:

https://www.microsoft.com/en-in/software-download/windows11

Boot from USB

Repair your computer → Troubleshoot → Startup Repair

Answer 2

Hi, I'm Bernard, a fellow Windows user. I'm happy to help!

May I know what you see on the screen when you try to start the PC? Have you noticed any changes before the issue starts? Have you installed any hardware or software that may trigger the issue? While waiting for your response, kindly follow the steps below:

Before doing the steps, make sure to remove all peripherals connected to your PC and just retain the Mouse, Keyboard, and Power source.

First, we need to go to Windows recovery mode and try the options there:

 

Restart the device 3-5 times until you reach Windows recovery mode, wherein you have the option to select Continue, Troubleshoot, or Exit.

 

Or try to press and hold the Shift key while continuously pressing F8 while starting the PC

 

Then on Windows Recovery:

 

Do System Restore:

 

Click Troubleshoot> Advanced options> System restore - Follow the prompt and choose the date when it was working fine.