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Why isn't my microphone working on my surface pro 4?

Meg Williams 1 Reputation point
2020-07-31T05:15:59.347+00:00

My speaker is working but my microphone is not working, I have tried changing everything on the sound control panel but it still isn't working. My headphones and airpods also won't connect to my laptop.

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  1. Roy Li - MSFT 33,371 Reputation points Microsoft Vendor
    2020-07-31T06:47:27.917+00:00

    Hello,

    Welcome to Microsoft Q&A!

    Currently, Microsoft Q&A supports the products listed over here: supported topics (more to be added later on).

    Your question about surface is not supported yet now. You could ask about this in Microsoft Answer forum.

    Thank you.

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  2. Leon Laude 85,816 Reputation points
    2020-07-31T07:24:29.707+00:00

    Hi,

    Surface Pro 4 is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products (more to be added later on).

    You can ask the experts in the dedicated Surface 4 Pro forum over here:
    https://answers.microsoft.com/en-us/surface/forum/surfpro4

    ----------

    (If the reply was helpful please don't forget to accept as answer, thank you)

    Best regards,
    Leon

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