DOES ANYBODY KNOW HOW TO FIX THIS PROBLEM? MICROSOFT STUCK IN LOGIN LOOP, AND IVE TRIED EVERYTHING.

Question

I have changed my password, removed one of the aliases becuase I thought maybe it was getting confused with 2 emails linked, I've cleared caches, tried a different device, tried different internet and nothing is working. I NEED HELP I HAVE ALSO TRIED DIRECT LINKS AND EVERYTHING, I HAVE TRIED TO REMOVE MY ACCOUNT FROM AUTHENTICATOR AND ALL. I HAVE EVEN TRIED THE DIRECT LINKS, AND IT SAYS I HAVE TO SIGN IN TO CONTACT MICROSOFT, I CANT EVEN SIGN IN. The login used to work a couple of months of ago, and now I cant even manage to.

I GET THE SAME THING EVERYTIME I HIT SIGN IN ON THE https://account.microsoft.com/account

I managed to get to this screen right here.

and I have no clue what this means.

And everytime I hit sign in on this screen it, it says continue on the tab and brings me back here every single time. I have hit that sign in button so many times and nothing is working MICROSOFT PLEASE HELP! and also when I tried the direct links they took me to this screen PLEASE HELP

Answer 1

Hi Jayden,

Please try the steps below.

Try to reset your Microsoft password ASAP at https://account.live.com/password/reset. If that doesn't work, recover your account here: https://account.live.com/acsr. 

If all else fails, please contact Microsoft Support directly at https://support.microsoft.com/contactus and choose “Get Help”. You could also use their Virtual Agent to talk to someone. 

Hope this helps! 

Best,

Rez