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Windows upgrades fails

Ari Elo 0 Reputation points
2025-10-21T10:17:58.03+00:00

Last upgrade KB5065426 succeeded on 16.9.2025. After that beginning 19.10. bouth upgrades KB5066128 and KB5066835 ended to errormessages. Running sfc /scannow and DISM doesn't help. My Windows is W 11 Pro, vers 25H2, feature pack 1000.26100.2340, I have service agreement through Elomatic Oy

Windows for home | Windows 11 | Install and upgrade
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  1. Alvise Cervellati 5,215 Reputation points Independent Advisor
    2025-10-23T12:07:17.26+00:00

    If all is resolved, feel free to mark the answer for this thread. Otherwise, please let me know if there's anything else I can help you with.

    see you next time in ms community

    Elvis

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  2. Alvise Cervellati 5,215 Reputation points Independent Advisor
    2025-10-21T11:29:04.8633333+00:00

    hi ari, welcome in community

    what is the exact error message about the KB mentioned? can you share the code or a screenshot?

    meanwhile, try to reset completely windows update, proceed in this way, press the WIN + X buttons and open terminal (admin), now type

    net stop bits

    net stop wuauserv

    net stop cryptsvc

    ren %systemroot%\System32\Catroot2 oldcatroot2

    net start cryptsvc

    del /f /q %windir%\WindowsUpdate.log

    del /f /s /q %windir%\SoftwareDistribution\*.*

    Del "%ALLUSERSPROFILE%ApplicationDataMicrosoftNetworkDownloaderqmgr*.dat"

    del %systemroot%\SoftwareDistribution\DataStore\Logs\edb.log

    net start bits

    net start wuauserv

    after each command press enter

    if you want you can create a text file from notepad, save it as All files type and give it a .bat extension

    then run it as administrator

    after doing so, try again with the updates

    let me know

    Elvis

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