Sysprep error problem

Question

Hi

I'm trying to Sysprep a Windows 11 Pro but I'm getting an error that I can't seem to get past... It seems to pertain to the Winget App Installer itself. The error I'm getting is:

"Error SYSPRP Package Microsoft.Winget.Source_2023.928.926.552_neutral__8wekyb3d8bbwe was installed for a user, but not provisioned for all users. This package will not function properly in the sysprep image."

I've succesfully removed several other errors in the usual way, viz:

Get-AppxPackage -Allusers Microsoft.Winget.Source_2023.930.722.582_neutral__8wekyb3d8bbwe | Remove-AppxPackage

And deprovisioned with:

Get-AppxProvisionedPackage -Online | Where-Object DisplayName -Like "Microsoft.Winget.Source_2023.930.722.582_neutral__8wekyb3d8bbwe" | Remove-ProvisionedAppPackage -OnLine

As I say, this has worked ok to remove other errors/packages but not this particular one! Am I missing something? Any help gratefully received. Thanks

Answer 1

Hi there,

This "Error SYSPRP Package Microsoft.Winget.Source_2023.928.926.552_neutral__8wekyb3d8bbwe was installed for a user, but not provisioned for all users. This package will not function properly in the sysprep image." , is registered for a particular user profile but not universally provisioned for all users on the system. Sysprep's generalize process requires all applications to be in a consistent state for all users, leading to this error. 

Here are the fixes that you can try.

• dentify the problematic package: The error message clearly identifies the package as Microsoft.Winget.Source_2023.928.926.552_neutral__8wekyb3d8bbwe.
• Remove the package for the user:

Open PowerShell as an administrator and execute the following command:

Code

    Remove-AppxPackage -Package Microsoft.Winget.Source_2023.928.926.552_neutral__8wekyb3d8bbwe

• De-provision the package from the system:

Still in PowerShell as an administrator, execute the following command:

Code

    Remove-AppxProvisionedPackage -Online -PackageName Microsoft.Winget.Source_2023.928.926.552_neutral__8wekyb3d8bbwe

• Run Sysprep: After successfully executing the above commands, without restarting the machine, attempt to run Sysprep again. This targeted removal addresses the specific package causing the conflict.

Important Considerations:

• Do not restart the machine: between removing the package and running Sysprep, as a restart might re-register the package or cause other inconsistencies.
• Ensure administrator privileges: for all PowerShell commands.
• If the issue persists, carefully review the setupact.log file located in %WINDIR%\System32\Sysprep\Panther for further details on the Sysprep failure.
  • dentify the problematic package: The error message clearly identifies the package as Microsoft.Winget.Source_2023.928.926.552_neutral__8wekyb3d8bbwe.
  • Remove the package for the user:
  Open PowerShell as an administrator and execute the following command: Code

    Remove-AppxPackage -Package Microsoft.Winget.Source_2023.
  

  • De-provision the package from the system:
  Still in PowerShell as an administrator, execute the following command: Code

    Remove-AppxProvisionedPackage -Online -PackageName Microsoft.Winget.Source_2023.
  

  • Run Sysprep: After successfully executing the above commands, without restarting the machine, attempt to run Sysprep again. This targeted removal addresses the specific package causing the conflict.
  Important Considerations:
  • Do not restart the machine: between removing the package and running Sysprep, as a restart might re-register the package or cause other inconsistencies.
  • Ensure administrator privileges: for all PowerShell commands.
  • If the issue persists, carefully review the setupact.log file located in %WINDIR%\System32\Sysprep\Panther for further details on the Sysprep failure.

Are you an IT admin?

Let me know what happens.