Microsoft Certification ID different from the one I was e-mailed

Yanhuan Cheng 21 Reputation points
2021-09-20T23:25:22.977+00:00

Hi,

I just passed MB-920 exam, and was e-mailed instruction to have access to my certificate. I followed the instruction and set up a Microsoft Certification Account. I used the account with the same e-mail I received the instruction. However, my Microsoft Certification ID different from the one I was E-mailed and I don't see my certificate in the dashboard under the new ID. I also can't view transcript. Please help to fix the issue or let me know what I need to do to fix the issue.

Thanks,

Yanhuan Cheng

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Accepted answer
  1. Dave Patrick 426.4K Reputation points MVP
    2021-09-20T23:32:31.217+00:00

    Microsoft Certification Program is supported on their own forums. You can request help with profile update / linking / merge in dedicated forums here. (Participate\Ask A Question)
    Certification Profile/MCID Assistance
    Certification Profile/Account Linking

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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