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AADSTS5000225

Tom Robertson 0 Reputation points
2025-10-26T01:17:57.7333333+00:00

Error message: AADSTS5000225: This tenant has been blocked due to inactivity. I tried calling into Microsoft support and was directed to the support site. I signed up through my personal email and got that message. How can i setup a new tenant to use the free trial. I had one through work registered to me, but that has been gone for a while. I put in my payment into for verification and then goes to the above error message.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. Aashok Kumar Sharma 5 Reputation points
    2025-10-26T04:54:16.4333333+00:00

    You cannot reactivate a tenant blocked due to inactivity. Use a new Microsoft account to create a new tenant and free trial.

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