Request to Transfer Microsoft Certifications from Work Account to Personal Account

Question

Dear Microsoft Certification Support Team,

I hope this message finds you well. I am writing to request assistance in transferring my Microsoft certifications from my work account to my personal account.

Details of the accounts involved:

• Work Account Email: ******@cognizant.com
• Personal Account Email: ******@gmail.com

MCID (Work Account):

1. Certification Name: Microsoft Certified: Azure AI Fundamentals Credential ID: REDACTED Certification number:REDACTED Earned on: April 29, 2025
2. Certification Name: Microsoft Certified: Azure AI Engineer Associate
   Credential ID: REDACTED Certification number: REDACTED Earned on: June 16, 2025 Expires on: June 17, 2026

I would like all certifications and achievements associated with my work account to be moved to my personal account so I can retain access regardless of my employment status.

Please let me know if any additional information or verification is required to proceed with this request.

Thank you for your support and assistance.

Best regards,

Haindavi Kotha

Note: Credential info and email info redacted at supported side

Answer 1

Hi Haindavi Kotha

You can add your personal email address under setting/login account management from MS Learn team.

Step 1

Step 2

You can create a support ticket in Credential side for further assistance.

https://learn.microsoft.com/en-us/credentials/support/help#how-to-submit-a-support-request

Note: certification related queries are not supported on this forum.

Thank you.