Storage Issues

Question

I recently got a new computer at work, and almost immediately, I started having storage issues. This is surprising because I had my previous computer for eight years and never ran into this problem.

I regularly go through a cleanup process—deleting junk files and old emails—but I barely gain any additional space. The new system is used mostly for email and basic tasks, so I can’t figure out what’s eating up the storage so quickly.

Has Microsoft changed something about how their devices or software handle storage in recent years?

Answer 1

Download the free TreeSize app from the Store.

Very Important - to run TreeSize, you must right click its icon and choose Run as Administrator.

Please provide a screenshot of your C drive in that TreeSize utility, so I can see your hard drive and work out where that space is being used and if there is an underlying problem.

Please ensure the full TreeSize window is in the screenshot, there is information on the top and bottom bars I needs to see.