Share via

365 Personal Subscription, PDF problems

TAC6920 0 Reputation points
2025-10-27T13:42:14.33+00:00

Hello All...

Last month I purchased the 365 Personal subscription. It's been working great until this morning, my Adobe Acrobat is gone and Word cannot convert any PDF? When it attempts to open a PDF in Word I get this message:

This PDF contains interactive features that are not supported by PDF Reflow? Word will not display this content.

What HAS HAPPENED??? I need this to work!! I can't open documents, save them etc. for very important issues. PLEASE HELP

Microsoft 365 and Office | Word | For home | Windows

Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Sumit D - IA 170.7K Reputation points Independent Advisor
    2025-10-27T14:17:28.25+00:00

    Hi,

    It seems like Word is trying to open a PDF.

    Simply select a file > Right-click it and choose Properties.

    On the general tab, click Change besides open with and choose Adobe reader.

    User's image

    I hope you find this information useful. If you have any more questions, don't hesitate to reach out. Otherwise, please take a moment to accept the answer. Wishing you good luck!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Eileen Hoeter 0 Reputation points
    2026-03-03T18:53:58.1166667+00:00

    Can't open a PDF

    Was this answer helpful?