Share via

0x800f0983 error when using Windows Update

Manny P 0 Reputation points
2025-10-28T16:33:46.38+00:00

I can no longer use Windows Update because of error. I have tried the Troubleshooter but it sends me here

Windows for home | Windows 11 | Windows update
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. David-M 115.3K Reputation points Independent Advisor
    2025-10-28T17:07:02.1666667+00:00

    Hi. I'm David, and I'm happy to help you.

    Please clarify the following:

    Check the update history to see if it shows which update this error is occurring.

    • Press "Windows + I" and select "Windows Update > Update history".

    If you prefer, share a screenshot. Use the shortcut "Windows + Shift + S" to use the screenshot tool.

    Also. What is the version and "OS Build" of your Windows 11?

    • Press "Windows + R", type winver, and click OK.

    If you prefer, share a screenshot.

    Be sure to censor your email address if it appears. The Microsoft Q&A is public.

    I await your reply.

    Was this answer helpful?

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.