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Hi, good day!
- Is this what you see in the Windows Update settings?
- What is your current Windows operating system and version?
Press Windows key+R to open run then type: winver
Press Enter
Please take a screenshot of the resulting window and post it in your next response.
Note: Don't include any personal information and sensitive data as Microsoft Q&A is a public forum.
I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.