Download google Workspace Sync for Microsoft Outlook

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Download google Workspace Sync for Microsoft Outlook

Alex Arambula 0

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2 answers

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Answer 1

Alex Arambula 0

Are you using a work/school account (Microsoft 365 or Exchange), or a personal Outlook.com account? yes, using work/school
Are you looking to set up synchronization for mail, calendar, and contacts, or only a specific function? yes, mail, calendar, and contacts
Do you have administrator permissions for your Google Workspace account, or are you an end user trying to install the tool on your PC? yes, I do

Jay Tr 14,310 Reputation points Microsoft External Staff Moderator

2025-10-31T23:51:54.66+00:00
Hi @Alex Arambula,

Thank you for your prompt response.

As this issue relates to Google Workspace Sync for Microsoft Outlook, which is a Google product, the most effective support will come directly from Google. I recommend reaching out to Google Workspace Support for assistance with installation, configuration, or troubleshooting. While waiting for official support from Google, you may find it helpful to review the sync process to better understand how it works and identify any potential issues.

Visit the official download page: https://tools.google.com/dlpage/gssmo

Choose the appropriate installer:

.EXE for individual use

.MSI for IT-managed deployments

Make sure Outlook is closed before installing.

After installation, sign in with your Google Workspace account to begin syncing.

If you're part of an organization, your Google Workspace admin may need to enable GWSMO in the Admin Console. You can refer to this guide for more details.

Note: Please note that this issue involves a Google product "Google Workspace Sync for Microsoft Outlook" which is outside the scope of Microsoft support. While we're happy to guide you toward helpful resources, direct troubleshooting and resolution will need to be handled by Google’s support team, who are best equipped to assist with their tools and services.

I hope this helps you move toward a quick resolution, and I wish you a wonderful day ahead.

Thank you for your time and understanding.

Answer 2

Hi @Alex Arambula,

Thank you for posting your question to the Microsoft Q&A forum.

To help us narrow down the cause of the issue, could you please confirm the following details:

Are you using a work/school account (Microsoft 365 or Exchange), or a personal Outlook.com account?
Are you looking to set up synchronization for mail, calendar, and contacts, or only a specific function?
Do you have administrator permissions for your Google Workspace account, or are you an end user trying to install the tool on your PC?

This will help us better understand the context and provide more targeted support. Any additional information will help us better understand and support you.

Thank you for your patience and cooperation. Your satisfaction is very important to us, and we’ll make sure this is handled as quickly as possible.

I'm looking forward to your reply.