I keep getting the same 3 errors 😕

Question

I have a windows 11 MSI computer https://www.shi.com/product/46201640/MSI-Thin-GF63-11UCX-1424US and ever since yesterday I keep getting the same 3 errors, "attempted to readonly memory", "memory managment", and kmode exception not handled". I looked it up and it said it could be corrupted drivers or system files. It would blue screen and tell me the file is \windows\system32\winload.efi. I check the drivers and nothing is wrong with them and I tried re-downloading windows 11 but Im getting the same errors even while trying to re-download it. I dont know what to do if I could get some help that would be useful.

Answer 1

Hi Daemon,

I'm Sumit, here to assist with your question.

Apologies for any inconvenience - I'm happy to help you today.

Are you able to login to the desktop from the recovery screen?

On the Lock Screen, Press and hold the Shift key. Then, click the restart button on the lock screen located at the bottom right situated in the Power menu, to open the Windows Recovery options.

If you cannot reach the Lock screen or start your computer, restart your PC twice when the boot screen is displayed. If your PC does not have a restart button, press and hold the Power button until the computer shuts down. Do this twice.

The third time, Windows should open Windows Recovery options automatically.

Then,

Use Startup repair: The first option you can try is to use Startup repair, which automatically detects and fixes problems. Depending on the severity of the problem, it may or may not be successful.

Uninstall Updates

The second step you can try is to uninstall the latest updates if Windows 10 fails to start after installing updates.

Choose Uninstall Updates.

Uninstall the update based on what was installed – a feature update or a quality update. Usually, the former is responsible.

CHKDSK:

If uninstalling did not help and is unrelated, the next step is to try using a Disk Check.

Choose Command Prompt in the list of troubleshooting.

Get the Current Windows Installation drive letter, which is either C, D, or E; Type BCDEDIT, and Press Enter. Note the letter.

Enter the command given below:

chkdsk X: /f /r (Replace X with the Current Windows Install Letter)

When done, you would see the output and restart the PC to check.

Another try you can give to fix is SFC SCANNOW through the Offboot switch. For this, follow the steps below:

First, find the Windows Install drive letter using the BCDEDIT command.

Then, try entering the following command:

sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows

After the scan completes, you will see the results.

You can also try using DISM: dism /image:C:\ /cleanup-image /revertpendingactions

Reset this PC or clean install.

The last Step is a Reset. The catch with Reset is all applications would be removed, and files would be kept(you would be presented with the option to erase everything). Also, for this step, A healthy Reset Image is required, which maybe would be affected by corruption. If you are using Installation media, you can do a clean install after rescuing your files.

https://www.yourwindowsguide.com/2024/09/windows-11-recovery-options.html

I hope you find this information useful. If you have any more questions, don't hesitate to reach out. Otherwise, please take a moment to accept the answer. Wishing you good luck!

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