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Getting this error on any platform or computer I have. I can still use office that is installed on my computer but am unable to access office.com from any computer or browser. I get the same error every time, something went wrong try again. I can cheat by going to outlook.com to get in but if I try to use any office apps in the browser I get the same error. My subscription is up to date. Any help is appreciated.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Just sharing that tested my access today and it is now working. I am not aware of anything I did to fix it. It is fixed though to I am good. Thanks for the help.
Yes, I did try a private browser. I also used a different computer with Windows 11 on it and get the same results. This started recently though I don't know specifically when as I use the locally installed office apps most of the time. As it is happening on any computer I use, I am wondering it there is something going on with my Microsoft account.
Hi, I'm John! I will help you with this.
I noticed you posted under MS 365 for MacOS.
Have you already tried signing in using a private or incognito window, or clearing the browser’s cache and cookies? Sometimes stored data can block proper access to office.com.
If that doesn’t help, could you let me know which browsers you’ve tested (for example, Safari, Chrome, or Edge)?