If your CD writer is not working when connected to a USB-C port on your HP laptop, you can try the following troubleshooting steps:
- Check Device Manager: Ensure that the CD writer is recognized in Device Manager. If it shows any error messages, you may need to troubleshoot further.
- Try Different USB Ports: Sometimes, connecting the device to a different USB port can resolve the issue. If possible, try connecting it to a USB 2.0 port instead of a USB 3.0 port, as some devices may have compatibility issues with USB 3.0.
- Uninstall and Reinstall the Device: You can uninstall the device from Device Manager and then reconnect it. To do this:
- Open Device Manager.
- Find your CD writer, right-click it, and select Uninstall device.
- After uninstalling, reconnect the device to allow Windows to reinstall the driver.
- Check for Driver Updates: Ensure that you have the latest drivers for your CD writer. You can check the manufacturer's website for any available updates.
- Test on Another Computer: If possible, test the CD writer on another computer to determine if the issue is with the writer itself or the laptop.
If these steps do not resolve the issue, it may be necessary to contact the manufacturer for further assistance or consider hardware issues with the CD writer itself.
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