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I created a child account within my Microsoft 365 family, but my password manager didn't capture the password I created, and now I can't log in. Is there a way to reset this password?
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
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I do have the same problem, unfortunately there is no (more?) option to resert a family members password.
@Johannes,
The person who has forgotten their password must follow the steps at https://support.microsoft.com/en-us/account-billing/reset-a-forgotten-microsoft-account-password-eff4f067-5042-c1a3-fe72-b04d60556c37 . There are some other troubleshooting steps available; for example, see https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42 .
If you need further assistance, consider creating your own question. Use the Ask a question link at the top of the page.
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Hello Brian,
The good news is that since the account is part of your Microsoft Family group, you should be able to reset the password directly from your parent (organizer) account. Just go to account.microsoft.com/family, sign in with your main Microsoft account, and look for the child’s profile. From there, you should see an option to manage their account or reset their password.
If that doesn’t work, you can also try the standard password reset process at account.live.com/password/reset using the child’s email address, Microsoft may ask you to verify your identity as the family organizer.
This might help