Account Recovery Form - Submitted Over 24 Hours Ago - Have Not Receive Email Response From Microsoft

Question

November 3, 2025. Have Not Receive Email Response from Microsoft regarding Account Recovery Form Submitted Over 24 Hours Ago on October 31, 2025. This was the 4th Account Recovery Form submitted to Microsoft. Microsoft had requested additional information. Last form submitted provided requested 4 email addresses from 4 contacts. Provided Exact Subject Lines for these emails. Have screenshots of Microsoft Account recovery form ******@hotmail.com, and Your information has been submitted. We'll send an email to ******@gmail.com to let you know if you've provided enough information to recover your account. It usually takes us about 24 hours to review the information submitted.

What happens next?

Need to recover, login to ******@hotmail.com account that was working last week.

Thank you.

Answer 1

Hello, thank you for reaching out to Microsoft Q&A.

• Did you check your Junk/Spam email folders and see if the recovery email from Microsoft accidentally ended up there?
• In addition, you can add the account protection Microsoft domain to the safe sender's lists so that email from the Microsoft team will be directly delivered to your inbox.

If these recommendations don't help, try using a different contact email address other than your @gmail.com address and see if you receive the recovery email there.

Remember to use a familiar device from which you've frequently accessed your Microsoft account, as well as a familiar location. Microsoft will review your responses and respond within 24 hours. If you are verified, instructions on how to log back into your account will be sent to you, and if you are not verified, you will need to submit the Account Recovery form again. You can do this up to 2 times every 24 hours.

Alternatively, if your account was suspended in error, you can submit an appeal directly to Microsoft using the link below. Microsoft will review your appeal in accordance with its policies and send any updates or questions to the email address you provide.

https://www.microsoft.com/digitalsafety/appeal