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I can't save documents on Office 365 Basic

jeremy rayner 25 Reputation points
2025-11-04T10:56:47.3533333+00:00

Good Day, Ive recently changed my Office 365 from Personal to Basic but I can no longer save excel/word files than I open and edit as the save as icon is now shaded out and the save as option in the file folder is shaded out too.

Microsoft 365 and Office | Excel | For home | MacOS
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DaveM121 891.1K Reputation points Independent Advisor
2025-11-04T11:30:27.3133333+00:00

The Microsoft 365 Basic subscription does not include the installed version of the Office apps, that just entitles you to 100GB of OneDrive space online and access to the free online Office apps in a web browser, it is only the Personal or Family versions of Microsoft 365 that include the locally installed Office apps.

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