BitLocker key does not work

Question

A bit locker key does not seem to be long enough to satisfy the prompt on screen. How can I correct this?

Answer 1

The bitlocker should be 48-digit number only. Where did you find the bitlocker?

Have you looked into the Microsoft account here to see if it is stored there? https://account.microsoft.com/devices/recoverykey

Answer 2

If the BitLocker key you are using does not seem to be long enough, it is important to ensure that you are entering the correct type of key. BitLocker utilizes two types of keys: the recovery password (48-digit) and the recovery key (32-digit). Make sure you are using the correct key type for the prompt you are seeing on your screen.

If you are prompted for a recovery password and you have a recovery key, or vice versa, you will need to obtain the correct key type. You can retrieve your BitLocker recovery key from your Microsoft account or from your organization if it is managed through a system like Microsoft BitLocker Administration and Monitoring (MBAM).

If you continue to experience issues, consider checking for any known issues with BitLocker recovery prompts or consult the documentation for further troubleshooting steps.

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References:

• BitLocker recovery: known issues