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double charge

Greg de Weger 0 Reputation points
2025-11-05T21:42:46.8933333+00:00

I have 2 entries on my bank statement that have been taken out of my account.

One in august for $159 and one in September for $179.

Why is this happening.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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  1. John DeV 164.9K Reputation points Independent Advisor
    2025-11-05T22:14:35.67+00:00

    Hi, good day!

    I'm sorry, this is just a Community Forum, and we do not have access to your account. Because this request may require sensitive personal information, it is best to contact Microsoft to process your concern.

    Please visit the link below to contact customer support live chat.

    https://support.microsoft.com/contactus/

    Make sure to sign in your Microsoft Account

    Select the product you need help with

    Click "Get Home support" then describe your issue

    Click "Contact Support" tab above

    Reselect the product you need help with.

    Select "Billing and Payment updates" then click Confirm

    Click "Chat with a support agent in your web browser"

    Confirm your email then click Confirm

    Was this answer helpful?

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