Why am I getting duplicate responses from Microsoft Ignite?

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Why am I getting duplicate responses from Microsoft Ignite?

Wayne Carpenter 90

Why am I getting duplicate responses from Microsoft Ignite? For every answer sent to me via email, I get two answer responses! Also, I am finding of late that a response has not been helpful, and another even giving incomplete or misinformation!

I have found that Windows 11, even though out for a few years has surprising issues that affect usability.

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Answer 1

Beatrix 2,285 Independent Advisor

Hi Wayne,

From my experience, this usually happens when the profile has more than one linked or subscribed account.

You can follow the steps below to verify this more clearly:

Go to https://techcommunity.microsoft.com

Step 1: Click your profile picture, choose My Settings > Personal Information to check the email address associated with your account and note it.

Step 2: Under Your Info > Manage how you sign in to Microsoft (under Account info) > Account aliases to ensure only one account is connected.

Step 3: Under My Settings > Subscriptions & Notifications > Notification Settings, review the option “Automatically subscribe me to topics I participate in" to see if it’s enabled under multiple accounts or categories, you may receive duplicate emails.

Hope this helps!

Wayne Carpenter 90 Reputation points

2025-11-06T19:28:21.0966667+00:00

When I click on my profile picture, I do not get any such option called My Settings! I did a search and cannot find "My settings." It appears I am signed in with an account that is not local. The two different types of accounts is confusing. I also searched on subscriptions and also notifications and did not find what you mentioned.
Beatrix 2,285 Reputation points Independent Advisor

2025-11-07T01:38:40.7466667+00:00

Hi Wayne,

Hope you’re having a great day, and thank you for the update.

Can you check under your profile picture to see if there’s a “Login Account Management” section? It should appear just below Personal Info, Username, and URL, like in the screenshot below.

In this section, you should review which email address you are currently signed in with and verify whether any additional accounts (such as a work or school account) are linked. Ideally, only your personal Microsoft account should remain active to avoid duplicate notifications.

Then, scroll down slightly to Manage Email Preferences to verify that notifications are configured to be sent to your intended address, specifically your personal email account.

Next, review the notification settings under Manage Email Preferences and make sure they’re set the way you want.

Hope this helps and feel free to let me know if you have any further questions.
Wayne Carpenter 90 Reputation points

2025-11-07T05:50:39.3033333+00:00

I cannot find any such thing as an "Login Account Management” section. I have found that all too often I cannot follow those trying to help here because I cannot find what they are talking about. One person did provide incorrect information even. It should be easier to check my account situation than it is. I did find something that may help. Windows 11 Accounts, Emails 11-6-2025.png

I have Windows 11 Pro 25H2.

Another issue I have reported concerning duplicated items are screenshots. I have been told it is normal that if a person names a screenshot, a duplicate is also saved on the computer (in the same place). This is just another bad thing about Windows 11! Windows 11 needs to be more intuitive. I have been using Microsoft OS's since Windows 95, and find Windows 11 to be challenging to do certain things, even after it's been out for a few years to supposedly allow changes to make it better.

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Why am I getting duplicate responses from Microsoft Ignite?

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